We strive to ensure a smooth and efficient delivery process for all our customers. Orders are carefully processed and shipped within 1-3 business days, excluding holidays. During busy periods or for pre-orders, shipping times may be longer. In such cases, you will always be informed in advance.

Shipping Partner

We always ship with PostNL. Shipping costs and delivery times vary:

• Within the Netherlands: €6.95, usually delivered the next business day after shipping.
• Other countries: Shipping costs range from €9.95 to €35.95, excluding possible import/customs fees.
  

Once your package has been handed over to PostNL, you will receive a track & trace code via email.

Important Information

• Correct Address Information: Please carefully check your address when placing an order. If a package cannot be delivered due to incorrect or incomplete address details, you will be responsible for any reshipping costs.
  
  
• Damaged Packages: If you receive a package with an open or damaged exterior, report this to the carrier immediately before accepting the package. Without a formal note, we cannot take responsibility for product damage.
  
  
  
• Delivery Times: The estimated delivery times are indicative. We are not responsible for delays beyond our control, such as those caused by PostNL.